Possible cause and solution QuickBooks Error -6073, -99001

QuickBooks is, undoubtedly one of the best accounting software we can ever get. It comes in multiple variations and versions of software to serve the unique requirements of the customers. However, despite being the most popularly used software, there could be chances that the user might face certain errors or inconvenience while using the database. There could be instances when the user might see a popup with some error code, the software not responding to user’s commands, or any other technical disturbances due to which the user’s experience is hampered. In this article, we shall discuss about one such error known as the Error -6072, -99001 of the QuickBooks accounting software and how to resolve the same. When a user faces the error -6073, -99001; he / she is likely to get the following message as a popup on their screens: ‘QuickBooks is unable to open this company file. It may have been opened by another user…’

As you can see, in the Error 6000, xxxxx series code; users fail to open their company file and receive a message like the one mentioned above. But don’t panic, there is a way out to this too. There are several ways to resolve the QuickBooks error -6073, -99001. But first, let us understand a few causes which result in the error -6073, -99001:

  • • The location of the file is a read-only network folder.
  • • The file is opened on another computer system in a Single User Mode.
  • • The user has accessed the file from a remote software (for example, GoToMyPC, LogMeIn, etc) and it has been presumed by the host software that the user is still logged in.
  • • The file has been hosted on a Linux server and are using multiple log-in credentials to sign in to a shared folder; etc.

If you have been facing these issues, the root cause of the trouble will be one of these issues. Now looking at the solution, there is the manual method and the online or the automatic method. These include:

SOLUTION I: Resolving Error with QuickBooks File Doctor

Perhaps, this is the easiest method available to resolve this error. You should run the QuickBooks File doctor and figure out the actual cause behind it while eliminating complete errors from your software.

SOLUTION II: The Manual methods for the respective causes of Error -6073, -99001

CASE 1: The location of the file is a read-only network folder. The steps involved in this case would be:

  • STEP I: Visit the computer system which is hosting your company file.
  • STEP II: Next, you need to open the folder where the company file is saved.
  • STEP III: Now place the cursor on the file and right click to get the options. From the options, click on ‘Properties’.
  • STEP IV: Now go to the Security tab and choose the user having issues while logging in. Then click on ‘Edit’.
  • STEP V: Tick on the option, ‘Allow’ for control.
  • STEP VI: Choose ‘Apply’ and then ‘OK’.

CASE 2: The file is opened on another computer system in a Single User Mode.The steps involved in this case would be:

  • STEP I: Close the QuickBooks Desktop in all the computer systems where it were running
  • STEP II: Next, you need to open the company file in the HOST computer.
  • STEP III: Now, go to the file menu and click on ‘Switch to multi-user mode’.

However, if the error remains unresolved, you should then reboot all the computer systems once and then start using the QuickBooks software.

CASE 3: The user has accessed the file from a remote software (for example, GoToMyPC, LogMeIn, etc) and it has been presumed by the host software that the user is still logged in.

  • STEP I: Visit the task bar and right click on it. Now choose ‘Task Manager’.
  • STEP II: Next, visit the processes tab. Here, you need to check if there are any running processes under the user’s name that you may be having troubles with.
  • STEP III: If you see any processes running under the user’s name’ restart the computer system.

CASE 4: The user opens the company file in the Single User Mode from the Host Computer.

  • STEP I: Visit the File Menu, and then choose ‘Close Company’.
  • STEP II: Now re-open the company file and again go to the File Menu. This time, you need to choose ‘Open or Restore Company’.
  • STEP III: Choose ‘Open a company file’ and then click on ‘Next’.
  • STEP IV: Choose your company file.
  • STEP V: Next, choose the option, ‘Open file in Multi User Mode’ and then click on ‘Open’.

If you find yourself stuck with the Error -6073, -99001 and you are unable to open the company file; then check for the root cause. Once you find out, use the abovementioned solutions to resolve the issue. The aim is to give you an effortless experience of using QuickBooks Software for managing the bookkeeping of your company.

QuickBooks Error -6073, -99001
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