QuickBooks Error Code -6000 -83: Possible Causes and Solutions

In the recent times, if you wish that your business trends in the market, it very essential to run and maintain your accounting as well as finance activities efficiently. Intuit has made this job easier by launching its most prized software – QuickBooks. The software is known for its interactive user interface, flexible pricing options, and many other add – on services that can be incorporated in it. This is the reason owing to which the accounting solution is so widely in demand across the world. However, despite being reliable as well efficient it indeed suffers from minor glitches and bugs every once in a while. To combat these scenarios, QuickBooks had additionally introduced QuickBooks File Doctor which is essentially a utility tool used for troubleshooting minor bugs. This tool repairs and fixes basic errors. However, it may not be sufficient to deal with the major errors that may occur in the accounting software. Given this situation, it is necessary for users of QB to initially comprehend the reasons due to which a particular error occurs instead of aiming to eliminate the same, directly. In this blog, the aim is to discuss one of the most commonly faced errors by QuickBooks users. This error is the QuickBooks error -6000 -83. The varied errors included in the parent QuickBooks error code -6000 have a multitude of reasons owing to which they may occur. However, this blog will particularly discuss the QuickBooks error -6000 -83 along with its probable causes and solutions.

It is advised that QuickBooks users perform the recommended solutions in case if they are posed by one of the following errors when they try to open, backup or restore QuickBooks company file:

Error 1: An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -83).

Error 2: You do not have sufficient permissions to the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.

The reason behind the captioned error can either from the following:

  • Move the company file from server to local C drive
  • Open the company file in QuickBooks from the current location that is the C drive.
  • Create another portable file and save the file in the C drive.
  • Now, Close the file.
  • Restore the file (portable) from the C drive and then save it on to the server.
  • Open the company file now, from the server.
  • It may occur due to utilizing the non – US or even a non – Canadian renditions of the Windows or even if the regional language is set
  • to anything else except English.
  • It may occur depending on how a file may be accessed (Mapped Network Drive / UNC Path)
  • It may occur if the extensions of the file are .qbm or .qbw.adr
  • When on Linux servers:
    • It may occur if the company which is in a directory may not be administered by the qbmonitor. In conjugation to that, it may also when the .qbdir.dat file does not exist.
    • It may occur when your workstation fails to ping server by its name.

The solution to the QuickBooks error code -6000 -83 is based on the task that the QuickBooks user might have been carrying out when it occurred. In such a case, users may choose from the scenarios mentioned below in conjugation to with the relevant troubleshooting procedures:

Scenario 1

When a QuickBooks user tries to open a company file which may be located on one of the Windows servers

Users may find out that copying the company file on the desktop while troubleshooting is comparatively effective instead of fixing their networks right. Once the error is eliminated, the file can be stored back onto the actual network location.

Solution 1: Troubleshoot the error by using the QuickBooks File Doctor application.

Step 1: Download QuickBooks File Doctor

Step 2: Once the download is done, instructions for installing the application will be displayed on screen once the user double – clicks qbfd.exe

Step 3:The application of QuickBooks File doctor will open up on its own once the installation is complete. In case it doesn’t, users will have to for the green colored wrench icon on the Windows task bar.

Step 4:Next user will need to locate the company file (based on the latest 10 companies opened) from the drop - down menu list. In case it does not show up in the drop - down menu, users will have to browse for the file and locate the same manually.

Step 5:Next, one of the following options will have to be chosen:

  • Both file damage and network connectivity: In case of some damage to the company file or upon encountering the following -6XXX errors like -6150, -6000 -82, -6000 -305, -6000 -83, -6000 – 301, etc.)
  • Network Connectivity Only: In case QuickBooks is being utilized as a multi – user setup and users face the H202, H303 or the H505 error when they attempt to launch the QuickBooks company file in this mode.

Step 6: When the screen prompts, users must input the Admin password of the company file. Choose NEXT.

Step 7: Following this, users shall be indicated to choose from either Host, Server or workstation. It is essential to choose the correct option.

  • If the File Doctor is run on a workstation, Workstation should be picked.
  • If the File Doctor is run on Server Computer, Server should be picked.

Step 8: Wait till QuickBooks File Doctor can finish diagnosing the error.

One the diagnosis and repair is done

  • Close the File Doctor
  • Irrespective of whatever result is displayed on the screen, you will need to launch the QuickBooks file once again to figure out if the error has been rectified.

Solution 2: Switch off hosting on all those workstations that access files over networks

In case any user might be using the QuickBooks Desktop rendition of the software on multiple computers, only one of them must be configured for hosting the company file. The following steps must be performed for switching off hosting on workstations:

Step 1 : Launch the QuickBooks Desktop application. Click FILES > UTILITIES

Step 2 : In the list, one of the following may reflect:

  • Host Multi – User Access: In this case, it is certain that the company file is not being hosted by the computer and you may proceed on to the next computer.
  • Stop Hosting Multi - User Access: Users will have to:
    • Select YES in the window.
    • if the company file window is closed, select YES in order to continue to the succeeding computer.

Step 1:Visit the task bar and right click on it. Now choose ‘Task Manager’.

Step 2:Next, visit the processes tab. Here, you need to check if there are any running processes under the user’s name that you may be having troubles with.

Step 3:If you see any processes running under the user’s name’ restart the computer system.

Solution 3: Fix the QuickBooks error -6000 -83 manually:

In respect to the above solution, following troubleshooting steps can be carried out manually. These steps can be performed in case the troubleshooting through QuickBooks File Doctor fails:

  • Update QuickBooks to the latest rendition.
  • Configure the desktop files of QuickBooks for security softwares
  • Check for the permissions that allow access to QuickBooks company files
  • Scan the QuickBooks company files.
  • Verify the hosting on computers
  • Access QuickBooks company files from an alternate location.

Solution 4: Edit host files

When the users are attempting to access a QuickBooks company file that might be located on a Linux server.

In such a case the solutions that are discussed below shall be performed by system administrators:

  • Verifying the connection:
  • Step 1 : After the configuration of the Linux Database Server Manager, the directory inside the Initord.conf file should be specified. Once this is done, the QuickBooks software shall need to be re – launched on the client of the windows.

  • Pinging the server:
  • Step 2 : Press the Windows + R key to launch Run command.

    Step 3 : Input CMD and select OK.

    Step 4 : Next, enter the command PING (Name of the Linux Server). Press ENTER.

In majority of the cases, users will be able to get rid of the above - mentioned problems using the afore - mentioned trouble shooting methods. However, in cases where the above methods fail to fix the QuickBooks error code -6000 -83, they must go ahead and seek expert assistance. The users can seek support services by dialing the QuickBooks customer service number. This helpline number is essentially responsible for providing support to customers who are posed by technical glitches and errors while using the QuickBooks accounting software. The QuickBooks customer service number provides remote assistance. They can be contacted anytime from anywhere and remain available for assistance 24x7. QuickBooks customer service is a really efficient outsourced technical support team. The skilled technicians on the helpline number are very skilled and considerate. They make sure that whenever the users approach them with concerns relevant solutions are offered accordingly. The technicians are always a call away and provide complete assistance all through – out the days, weeks and years. This is the reason owing to which the software is so extremely preferred world – wide. They offer pro – active as prompt services and solutions to their users. This helps in ensuring that the accounting and finance related tasks of these clients keep running smoothly and without any intrusions.

The customer support executives also ensure that the troubleshooting steps they suggest are the most relevant ones in regards to the error that has occurred. These customer support executives can actually assist you in not just resolving the problems but many other things related to the software and especially the QuickBooks error -6000 -83.

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