All Quickbooks errors and possible cause and solution

Errors Cause of Error
-6176,0 The firewall is causing a block in the connection between the two systems.
-6000, -107 The file with .TGL extension is corrupt.
-6000, -107 The QuickBooks installation has been corrupted.
-6010, -100 This QuickBooks error arises when a computer system that is not the designated server is hosting the company file.
-6012, -1061 The network setup is incorrect.
-6129, -101 The QuickBooks database server manager might not be functioning optimally, or the folder permission is incorrect.
-6190, 816 More than a single user a logged in to the company data file in single user mode.
-6190, -85 It can be a result of a mismatch between the company file with the .qbq extension and the transaction log file with the .tlg extension.
6000, -832 This QuickBooks error code usually comes up when the hosting feature is switched on, or the file with extension .ND is not functioning optimally.
-6144, -304 This QuickBooks error arises when you boot the QuickBooks software or open the QuickBooks company data file. This can also happen on a sample file.
-6000, -305 The issue arises in the case of an incorrect network setup. It is also possible that the company data file is damaged or corrupt.
-6073, -816 The reason for this QuickBooks issue is that more than a single computer is hosting the company data file, or it is also possible that the firewall configurations are blocking connection. It is also possible that the file that is being hosted is damaged or corrupt.
-6144, -103 The file with the .ND extension has an incorrect path to the company data file. It is also possible that the Windows user account accessed by the QuickBooks database manager is corrupt or damaged.
-6120, 0 This QuickBooks issue arises because one of the designated work stations is hosting the company data file or that the firewall port 8091 is barricaded.
-6087, 0 This QuickBooks issue arises while accessing the company file locally.
-6147, 0 This QuickBooks error message is received when you try to access the company data file or while you try to restore a company backup file with the .QBB extension.

Key Note: You need to make sure that QuickBooks Desktop is updated to the latest version. It is also advised to install as well as run the software QuickBooks File Doctor prior to performing any of the below mentioned steps. In the scenario that you are still experiencing the issues after the use of the QuickBooks File Doctor, you should perform the following solutions mentioned below.

You also need to remember that the -6000 error series can arise in the local as well as the network set up. Opt for the apt set up from the below mentioned options and perform the mentioned steps for the needed solution.

In Case You Are Accessing The File Locally

These set of solutions mean that you are accessing a file which is saved on the same system where the QuickBooks software is installed.

Solution 1: Rename the .TLG and .ND extension files

The .TLG and .ND extension files are an integral part of the QuickBooks software files. These are essentially configuration files that enable the QuickBooks software to access company files within a network or a multi user facility. If these files get damaged or corrupt, you will encounter these errors when you open the QuickBooks data files. However, renaming these files won’t cause you to lose any form of QuickBooks data. These concerned files are automatically re-created whilst you rescan using the QuickBooks Database Server Manager as well as when you access the company data file.

Here are steps for that

  • Open the folder that consists of the company data file.
  • Locate the files with the same file name as the company file name and with the extensions .TLG and .ND.
    • company_file.qbw.nd
    • company_file.qbw.tlg
  • Proceed by right-clicking each file and then selecting ‘rename’. Add the term ‘OLD’ at the end of every concerned file name. for instance, the file ‘company_file.qbw.tlg’ will be renamed to ‘company _file.qbw.tlg.OLD’.
  • Access the QuickBooks software once again and try to log in to the company data file. If the issue is persistent, proceed with Solution 2 mentioned below.

Solution 2: Access a sample company data file.

By accessing the sample company data file, you are basically testing whether the issue arising is possibly due to the computer data file or due to the QuickBooks software itself. In the case that the sample company data file does not run and instead turns into an error, it is a simple answer that the QuickBooks installation file is damaged or corrupt and needs to be fixed or replaced.

  • In the ‘No company Open’ window, opt for the ‘Open a Sample File’ and select any file from the list of sample company data files.
  • In case the sample data file opens, proceed further with Solution 3. In case the sample data file turns into an error message prompt, repair the QuickBooks installation file.

Solution 3: Get the QuickBooks file copied to the Desktop

By copying the QuickBooks file on the desktop and then accessing it, you are basically testing whether there is an error with the location of the company data file. In case the company data file opens up while it is located on the desktop, the answer is that the location of the company file is damaged or corrupt, or that it is too deep for the software to locate, that is, the file destination exceeded the limit of the software’s ability to track files. In the case that the company data file did not open up even after relocating the file, it means that the file is corrupt or damaged.

Here are steps for the solution –

  • Open up the folder that consists of the company data file.
  • Locate the file with extension .QBW.
  • Proceed by right clicking on the data file and then selecting ‘copy’. Now, go to desktop, simply right click anywhere on the desktop and then select ‘paste’.
  • Whilst holding down the control key, access the QuickBooks software so you directly go to the ‘No Company Open’ window.
  • Click on ‘Open or restore an existing company file’. Navigate your way to the designated location, that is, the desktop and locate the company data file that you copied earlier. Now, open it.
  • In case you are still getting the same error, try and implement solution 4.

Solution 4: Restore the backup

Since we know the fact the company did not open even when it was shifted to a new location, that is, the desktop, you can try and restore the backup for the QuickBooks company data file. This will tell you if the actual problem is with the present company file with the extension .QBW.

In the case that you experience the error while restoring the QuickBooks company data file backup, you need to follow these simple steps –

Make sure that your computer system is not hosting the company data file.

  • Open the company data file.
  • Select ‘utilities’ from the ‘file’ menu.
  • If Stop Hosting Multi User Access is listed,
    • Opt for the ‘stop hosting multi user access’ option.
    • When the window for ‘stop hosting multi user’ appear, opt for ‘yes’.
    • In the ‘company file must be closed’ window, opt for ‘yes’

You need to ensure that the path to the company data file is no more than 210 characters in length.

  • Reach the designated location of the company data file.
  • Copy the path to the company data file from the address bar. Mind the spaces as well.
  • Make an attempt to restore the back up for the company data file.
  • In the case where the error still continues to arise, try and implement solution 5.

Solution 5: Implement ADR to restore the backup.

In case the company data file is damaged, it is highly recommended that the lost data is recovered via the QuickBooks Auto Data Recovery.

In Case You Are Accessing File Via a Network

This basically means that you are accessing the company data file saved on another computer system or the server.

Solution 1: Make sure to check if Hosting switched on, on all computer systems.

It is highly recommended that you have one personal computer or server for the purpose of hosting the company data files.

  • Proceed by clicking F2. The product information window will pop up.
  • Search for the ‘local server information’. Hosting has to be turned off.

Solution 2: Rename the files with extensions of .TLG and .ND and restart or reboot the Database Server Manager.

The files with the extensions of .ND and .TLG are an integral part of the QuickBooks data files. These are essentially configuration files that assist the QuickBooks software in accessing the company data files within a network or a multi-user facility.

In case these files get damaged or corrupt, you will see errors when you boot the QuickBooks software. However, renaming these files with extensions .TLG and .ND will help you to not lose any vital QuickBooks data files as they will be re-created when you utilize the re-scan feature in the Database Server Manager in the QuickBooks software as well as whilst you access the QuickBooks company data file.

Here is the procedure for that –

  • Access the folder that consists of the company data file.
  • Locate the files with the same file name as that of your company data files which also have the extensions of .TLG and .ND.
  • Proceed by right clicking on each of these files and then selecting ‘rename’. Now, add the term ‘OLD’ at the end of each and every file name that has the extensions .TLG and .ND, and have the same name as that of your company data files. For instance, ‘company_files.qbw.tlg’ will become ‘company_files.qbw.tlg.OLD’.

You need to understand that the purpose of the Database Server Manager is to solely host the QuickBooks company data files. It is, therefore, best to reboot the Database Server Manager and then rescan the QuickBooks data files once you successfully rename the data files with the extensions of .TLG and .ND.

Here is the full procedure –

  • Reboot the Database Server Manager of the QuickBooks software. Once you do that, rescan the QuickBooks company data files.
  • Simply follow the simple mapping pattern – start >> all programs >> QuickBooks >> Database Server Manager.
  • Select the tab with the name ‘Scan folders’.
  • Click on the option ‘Add folder’ in case there are no folders present. In the opposite scenario where there are folders present, highlight the folder that contains the files and then proceed by selecting the option ‘scan’.
  • Make sure that you confirm that the company data files in regard show up at the bottom space with the heading ‘QuickBooks company files found’.
  • Proceed by trying and opening the data file again.
  • Access the QuickBooks software once again and then try to log in to the company data file. In case the same error arises once again, simply proceed to solution 3.

Solution 3: Access a sample company data file locally installed on a system/workstation.

By accessing a sample company data file, you are basically testing whether the error is possibly with the company data file or with the QuickBooks software itself. If the sample company data file does not open up and turns into an error, it simply means that the QuickBooks software installation is corrupt or damaged and it needs to be fixed.

Here is the procedure for that –

  • In the window named ‘No company window’, opt for the option ‘Open a sample data file’ and then proceed by choosing from the list of sample company data files.
  • In case the sample data file opens up, proceed with Solution 4. If in case the sample data file turns into an error, repair/ fix the QuickBooks software installation.
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